Customer Relationship Management

Learn how to build your business by using a customer relationship management (CRM) tool. Learn how you can better keep track of information about your customers and potential customers, allowing you to build your business.


Maximizing Capacity

Learn about how to maximize your business’s capacity to produce goods or services and explore how a spreadsheet can help you better understand how staff time is used in your business.


Managing Contact Information

Explore how to gather and access key information about your customers, potential customers, suppliers, and other contacts.


Hiring Staff

Learn how to select the right candidate for a job and create a job application using word processing software. Go through the process of hiring staff for your business.


Energy Efficiency: Do More For Less

Find out how to assess and reduce energy use in your business to save money and protect the environment. Learn how to use spreadsheets to assess energy use and adjust your practices.


IT for Business Success

Determine the types of technology solutions that best address your business goals. Learn how different technology issues and capabilities directly and indirectly effect your business. 


Inventory Management

Learn ways to manage your inventory to maintain successful business operations and maximize your profit. Discover different technologies for managing inventory. Learn why inventory management is essential to your business as a whole.


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